Shipping Policy
Last updated: April 2026
Processing time
Orders placed before 2 PM Eastern are processed the same business day. Orders placed after 2 PM or on weekends are processed the following business day. We ship Monday through Friday, excluding US federal holidays.
Delivery estimates
- Standard shipping (3–5 business days): $6.99 — free over $79
- Expedited (2–3 business days): $14.99
- Priority overnight: $34.99 (order by noon EST)
Tracking
You will receive an email with tracking information as soon as your order leaves our warehouse. Tracking updates typically take 12–24 hours to show movement after the initial scan.
Lost or damaged packages
If your package is lost or arrives damaged, contact us at support@stratasbands.store within 14 days of the delivery date and we’ll send a replacement or issue a full refund at your choice.
International orders
We currently ship within the United States only. Sign up for our newsletter to be notified when international shipping becomes available.